Covid-19

We are continuing to work safely and will continue to provide care for your pets during the COVID-19 pandemic including local and national lockdowns.

To help us with our new ways of working and to keep us all safe, please read the following changes to our service:


  • You will be asked a brief questionnaire on booking your appointment to ensure you are not currently experiencing COVID 19 Symptoms, nor have you been in contact with anyone with symptoms or had a positive test.
  • We will ask you to bring warm clothing with you as we are leaving windows open to help ventilate the premises.
  • Please refer to signs outside the premises detailing how many clients are allowed in the waiting room at one time.
  • Due to the size of our waiting rooms, you will be unable to accompany your pet into the consult room.
  • You will be asked to wear a face covering.
  • We ask that only one person brings your pet for their appointment where possible.
  • Please use hand sanitiser on entering and leaving the building
  • Medications can be collected without contact, please call reception on your arrival.