What we offer
Our Small Animal Department is led by Clinical Director Monika. We offer a wide range of services within a modern and well equipped hospital and from our smaller branch in Attleborough.
In house laboratory
Modern comfortable facilities
Pet health club
24 Hour on site patient care
Separate wards for cats and dogs
Spacious waiting room, with species specific areas
Vaccinations and preventative health
Modern and well equipped practice
Nurses clinics for exotics, geriatrics, weight loss, diabetes, triage and nutrition
Frequently Asked Questions
How often does my pet need to be seen for repeat medications, why is it necessary and do we have to pay for this?
Yes, we need to examine them at least every 6 month or more often under certain circumstances.
How often your pet needs to be seen for a repeat medication depends on many things. These may include the type of medication, how stable is the pet clinically, how recently they were diagnosed and what condition they are suffering from. The vet will be able to advise you. These checks are necessary to keep your pet safe and healthy. These checks are chargeable.
Why should I vaccinate my pet every year?
Vaccinations are necessary to prevent serious diseases. A single vaccination when they are young is not sufficient to offer immunity for life.
The vaccination appointment is also a great opportunity to have a full physical examination.
Do you sell over the counter flea and worm treatment?
No, we do not believe flea and worm over the counter flea and worm treatments are as efficient as the prescription flea and worm treatments available through veterinary surgeries.
What age should I neuter my pet?
The age for neutering is dependant on species and breed. Rabbits are neutered at 6 months.
Cat’s are neutered at 6 months. If you have two entire cats of opposite sex, we can sometimes neuter them before they are 6 months of age.
Small dog breeds can be neutered at 6 months. Medium dog breeds (10-20kg) can be neutered at 8-12 months. Large dog breeds (20-40kg) can be neutered at 12 months and giant breeds (40kg+) can be neutered at 18 months.
My pet is coming in for an operation, what do I need to know?
If your pet is coming in for an operation, our team will have sent you a pre-operative information sheet via email. If you have not received this, please contact the team ASAP. Instructions can vary depending on the species and procedure involved.
What happens if my pet needs emergency treatment when the clinic is closed?
If you have any concerns regarding your pet outside of our normal opening hours, you can call us on the normal clinic phone number and speak to our overnight nurse. The overnight nurse can offer advice or if necessary, an appointment can be made with our veterinary surgeon at our Bressingham branch.
Out of hours visits are not possible unfortunately. If you are not registered with us, please contact your normal veterinary practice. They are required to offer their clients 24 hour cover and they will have access to your pets clinical history.
When can my pet have their first vaccination?
Puppies have their first vaccination at 8 weeks of age. Kittens have their first vaccination at 9 weeks. Both need an additional vaccination within a few weeks and then an annual vaccination. Rabbits are vaccinated from 7 weeks of age. They require annual vaccination too.
Can you recommend a cattery/kennel/breeder?
Unfortunately, we are unable to recommend any catteries/kennels or breeders. We would recommend several visits to the premises and asking lots of questions to see if you are comfortable before using any companies’ services for your pet.
Why does my pet need flea treatment when they don't have fleas?
By the time you routinely see fleas on your pet, you already have a significant infestation in your house. The majority of the flea’s life cycle takes place in your home. Flea’s only jumped onto your pet to feed.
Once you have a household infestation it can be very difficult and expensive to clear. Prevention is better than cure!
Someone I know wants to become a vet/ vet nurse, what should they do?
If someone you know is interested in becoming a veterinary nurse or vet, we would recommend looking at the RCVS website for information. It is also advisable to apply for any animal related work experience.
Is pet insurance worth it?
Did you know that you’re more likely to claim on your pet insurance than your car or home policy?
Unfortunately, pets are just as susceptible to illness and injury as we are – in fact, 90% of the claims paid out are for illness, rather than accident. Insurance can help you ensure your pet gets the best care possible.
Do you see exotic pets?
Yes. We also have a Silver Rabbit Award from the RWAF. We have a separate ward in our hospital for exotic patients.
Is there a sedative I can safely give my dog at home for fireworks?
Sedatives are not the most effective or safe way to deal with noise phobia’s in your pet. Please call the clinic and book a nurse consultation for advice regarding this.
How do I change my pets microchip details?
Why is online medication so much cheaper?
I plan to travel abroad with my pet, what do I need to know?
Pet passports are no longer available for travel with your pet. To travel abroad with you pet you will need an animal health certificate. This is an official government document. Your pet will need to be vaccinated against rabies and have a microchip in place. This is a lengthy procedure so must be initiated several months before you intend to travel. Please visit gov.uk for further information.
What diseases are dogs and cats vaccinated against?
What common food are poisonous to my cat/dog?
- Xylitol ( artificial sweetner)
- Macadamia nuts
- Antifreeze and lilies are poisonous to cats.
You should never give human medications to your pet unless advised by a vet. Be careful with gardening and household chemicals as many of these may be toxic to your pets. Please visit www.animalpoisonline.co.uk for further information.