Small Animals Services

What we offer

We offer a wide range of services within a modern and well equipped hospital and from our smaller branch in Attleborough.

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Radiography Suite

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Operating facilities

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Isolation facilities

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Bereavement support

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In house laboratory

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Modern comfortable facilities

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Dental Suite

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Pet travel

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Pet health club

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Separate wards for cats and dogs

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Spacious waiting room, with species specific areas

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Vaccinations and preventative health

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Modern and well equipped practice

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Nurses clinics for exotics, geriatrics, weight loss, diabetes, triage and nutrition

Dog having an abdominal ultrasound
Nurse auscultating a chicken
Vet auscultating a dog's chest
Vet and nurse reviewing an X-Ray
Vet and nurse performing an aural exam
Microscopic examination of a sample in our in-house lab
Nurses administering medication
Vet performing abdominal surgery, nurse monitoring general anaesthesia

Frequently Asked Questions

How often does my pet need to be seen for repeat medications, why is it necessary and do we have to pay for this?

Yes, we need to examine them at least every 6 month or more often under certain circumstances.

How often your pet needs to be seen for a repeat medication depends on many things. These may include the type of medication, how stable is the pet clinically, how recently they were diagnosed and what condition they are suffering from. The vet will be able to advise you. These checks are necessary to keep your pet safe and healthy. These checks are chargeable.

Why should I vaccinate my pet every year?

Vaccinations are necessary to prevent serious diseases. A single vaccination when they are young is not sufficient to offer immunity for life.

The vaccination appointment is also a great opportunity to have a full physical examination.

Do you sell over the counter flea and worm treatment?

No, we do not believe flea and worm over the counter flea and worm treatments are as efficient as the prescription flea and worm treatments available through veterinary surgeries.

What age should I neuter my pet?

The age for neutering is dependant on species and breed. Rabbits are neutered at 6 months.

Cat’s are neutered at 6 months. If you have two entire cats of opposite sex, we can sometimes neuter them before they are 6 months of age.

Small dog breeds can be neutered at 6 months. Medium dog breeds (10-20kg) can be neutered at 8-12 months. Large dog breeds (20-40kg) can be neutered at 12 months and giant breeds (40kg+) can be neutered at 18 months.

My pet is coming in for an operation, what do I need to know?

If your pet is coming in for an operation, our team will have sent you a pre-operative information sheet via email. If you have not received this, please contact the team ASAP. Instructions can vary depending on the species and procedure involved.

What happens if my pet needs emergency treatment when the clinic is closed?

In the event of an emergency during our normal opening hours please call our surgery on 01379 642865 and you will be advised what to do next.

In an emergency outside of our normal working hours, please telephone the practice on 01379 642865 where your call can be diverted to our out of hours service.

Swayne & Partners Veterinary Surgeons is our preferred emergency services partner. They are a dedicated emergency service with full-time night staff who will be alert and effective even at unsociable hours. Their qualified vets and nurses have a special interest, experience and training in all aspects of urgent critical care. Their support allows our vets to be fully refreshed for the day shift.

Swayne & Partners Veterinary Surgeons
Sidney House
Western Way (West)
Bury StEdmunds
IP33 3SP

When can my pet have their first vaccination?

Puppies have their first vaccination at 8 weeks of age. Kittens have their first vaccination at 9 weeks. Both need an additional vaccination within a few weeks and then an annual vaccination. Rabbits are vaccinated from 7 weeks of age. They require annual vaccination too.

Can you recommend a cattery/kennel/breeder?

Unfortunately, we are unable to recommend any catteries/kennels or breeders. We would recommend several visits to the premises and asking lots of questions to see if you are comfortable before using any companies’ services for your pet.

Why does my pet need flea treatment when they don't have fleas?

By the time you routinely see fleas on your pet, you already have a significant infestation in your house. The majority of the flea’s life cycle takes place in your home. Flea’s only jumped onto your pet to feed.

Once you have a household infestation it can be very difficult and expensive to clear. Prevention is better than cure!

Someone I know wants to become a vet/ vet nurse, what should they do?

If someone you know is interested in becoming a veterinary nurse or vet, we would recommend looking at the RCVS website for information. It is also advisable to apply for any animal related work experience.

Is pet insurance worth it?

Did you know that you’re more likely to claim on your pet insurance than your car or home policy?

Unfortunately, pets are just as susceptible to illness and injury as we are – in fact, 90% of the claims paid out are for illness, rather than accident. Insurance can help you ensure your pet gets the best care possible.

Do you see exotic pets?

Yes. We also have a Silver Rabbit Award from the RWAF. We have a separate ward in our hospital for exotic patients.

Is there a sedative I can safely give my dog at home for fireworks?

Sedatives are not the most effective or safe way to deal with noise phobia’s in your pet. Please call the clinic and book a nurse consultation for advice regarding this.

How do I change my pets microchip details?
Your pets microchip details are kept on one of several databases, these are not controlled by Uplands Way Vets, however our client care team will be happy to guide you on this so please contact the clinic for further information.
Why is online medication so much cheaper?
Veterinary practices are more expensive to run, when compared to a warehouse. We buy small quantities of drugs at a time due to limited shelf life and limited storage within our pharmacy.
I plan to travel abroad with my pet, what do I need to know?

Pet passports are no longer available for travel with your pet. To travel abroad with you pet you will need an animal health certificate. This is an official government document. Your pet will need to be vaccinated against rabies and have a microchip in place. This is a lengthy procedure so must be initiated several months before you intend to travel. Please visit for further information.

What diseases are dogs and cats vaccinated against?
Cat’s can be vaccinated against flu, enteritis, leukaemia, panleukopenia and rabies. Dogs are vaccinated against kennel cough, rabies, parvovirus, distemper, hepatitis and leptospirosis.
What common food are poisonous to my cat/dog?
  • Xylitol ( artificial sweetner)
  • Chocolate
  • Caffeine
  • Raisins
  • Garlic
  • Onion
  • Leeks
  • Chives
  • Grapes
  • Avocado
  • Alcohol
  • Macadamia nuts
  • Antifreeze and lilies are poisonous to cats.

You should never give human medications to your pet unless advised by a vet. Be careful with gardening and household chemicals as many of these may be toxic to your pets. Please visit for further information.

How safe is an anaesthetic?
The safety of anaesthetic is dependant on several factors. The patients age, species, clinical health, weight, length of procedure, medications used, equipment available.

At Uplands Way Vets we minimise the risk to your pet as much as possible. We offer pre anaesthetic blood testing, intravenous fluid therapy, multiparameter monitoring, intravenous cannulation and the safest anaesthesia agents to reduce the risks. Your pet is monitored closely by a registered veterinary nurse during the procedure and while recovering.

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